Especialista en Facturación de Seguros Bilingüe

Virtual Insurance Billing Specialist (Bilingual) Job Summary

We are looking for a Virtual Insurance Billing Specialistto be a fundamental part of our financial operations and a key point of contact for our clients. This multifaceted role combines accounts receivable (A/R), accounts payable (A/P), and high-level customer service. You'll ensure our billing processes are seamless, accurate, and transparent, while supporting our diverse English and Spanish-speaking customer base.

Key Responsibilities

1. Billing and Finance Management: Oversee the billing lifecycle, including payment processing, managing A/R and A/P functions, and resolving discrepancies with insurance companies.
2. Bilingual Customer Support: Serve as the primary point of contact for billing inquiries, explaining complex policy bills and payment schedules to customers in both English and Spanish.
3. Virtual Account Coordination: Manage digital documentation for policy changes, renewals, and mortgage applications through our paperless systems.

Requirements

1. Demonstrated experience in invoicing, accounts receivable and accounts payable.
2. Proficiency in English and Spanish, both written and verbal.
3. Excellent communication and customer service skills.
4. Ability to manage digital documentation and work with paperless systems.
5. Ability to solve problems and manage discrepancies.
6. Ability to work independently and as part of a team in a virtual environment.