Administrador de Sistemas
Se busca un Administrador de Sistemas para gestionar accesos de usuarios, plataformas digitales y tecnología operativa diaria en una organización de marketing líder.
Ideal para profesionales con experiencia en gestión de sistemas y tecnología. Ofrece la oportunidad de trabajar en una organización líder en marketing de manera remota.
Descripción del puesto
Reports To: IT Lead, Operations Manager, or Director of Technology About the Opportunity Our staffing agency is recruiting on behalf of a leading marketing organization for a Systems Administrator responsible for managing user access, platform logins, digital systems, and day-to-day operational technology that supports B2B/B2C IT activities. This role ensures that internal teams and external users have secure, reliable access to the tools and portals essential for operations across all verticals. Key Responsibilities: - Manage user accounts, permissions, and access controls across client portals, marketing platforms, internal systems, and other systems. - Administer and maintain digital platforms used for B2B/B2C engagement, including login management, troubleshooting access issues, and ensuring system uptime. - Monitor system performance, identify issues, and coordinate timely resolutions to minimize disruptions. - Maintain documentation for system configurations, access protocols, and platform workflows. - Collaborate with sales, marketing, operations, and client services teams to support platform needs and ensure smooth user experiences. - Coordinate with third-party vendors and platform providers for escalations, updates, and system enhancements. - Support data integrity efforts, including backups, user audits, and compliance with security standards. - Assist with onboarding and offboarding processes by managing user setup, permissions, and system access. - Participate in system upgrades, integrations, and process improvements to enhance operational efficiency. Additional Issues assigned: - 3–5+ years of experience in systems administration, platform administration, or digital operations. - Strong understanding of user access management, authentication protocols, and system permissions. - Experience supporting cloud-based platforms, SaaS tools, or marketing technology systems. - Ability to troubleshoot login issues, system errors, and user access problems. - Strong communication skills and the ability to support both technical and non-technical teams. - Familiarity with security best practices and data protection standards. Preferred Qualifications: - Experience in a marketing agency or B2C-focused environment. - Exposure to CRM, customer portals, analytics dashboards, or MarTech platforms (e.g., HubSpot, Salesforce, Adobe Experience Cloud). - Certifications such as CompTIA A+, Network+, or Microsoft 365 Administrator. - Experience with SSO, MFA, or identity management tools. - Active Directory, Entra ID, Intune Endpoint Security & PowerShell, Cybersecurity Core Competencies. Problem-solving and analytical thinking Attention to detail and accuracy Clear communication and cross-team collaboration Customer-centric mindset Ability to manage multiple systems and priorities Adaptability in fast-paced environments
Responsabilidades
- Gestión de cuentas de usuarios y permisos
- Administración de plataformas digitales
- Monitoreo de rendimiento del sistema
- Resolución de problemas técnicos
- Colaboración con equipos
Skills requeridas
Trabajos similares
Analista de Infraestructura y Seguridad
Adminstrador Sharepoint SemiSr. (inglés avanzado)
Salesforce Administrator
IT Operations/Support Lead
Adminstrador Sharepoint Jr. (inglés avanzado)
