Senior Email Marketing Specialist
Aplicá si te apasiona la cultura y el entretenimiento y querés unirte a un equipo innovador
Descripción del puesto
<div class="content-intro"><p>Hey there! <br>We’re <a href="https://feverup.com/">Fever</a>, the world’s leading tech platform for culture and live entertainment.</p> <p>Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. <br><br>Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. </p> <p>Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? </p> <p>To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!<br><br>Ready to be part of the experience? </p> <p>Now, let’s discuss this role and what you will do to help achieve Fever’s mission.</p></div><p style="line-height: 1.38; text-align: justify; margin-top: 16px; margin-bottom: 16px;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="white-space: pre-wrap;"><span style="color: #000000;"><span style="font-weight: bold;"><span style="font-style: normal;"><span style="text-decoration: none;">About the role</span></span></span></span></span></span></p> <ul> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="white-space: pre-wrap;"><span style="color: #000000;"><span style="font-weight: 400;"><span style="font-style: normal;"><span style="text-decoration: none;">You will manage the activation of customer data to develop and execute an end-to-end CRM strategy and communications plan leveraging appropriate marketing channels (with specific focus on email, push notifications and in app messages).</span></span></span></span></span></span></li> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="white-space: pre-wrap;"><span style="color: #000000;"><span style="font-weight: 400;"><span style="font-style: normal;"><span style="text-decoration: none;">You will continuously refine our multi-channel comms and develop retention strategies to deliver an outstanding customer experience, applying best practices and being up-to-date with the CRM state of art.</span></span></span></span></span></span></li> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="white-space: pre-wrap;"><span style="color: #000000;"><span style="font-weight: 400;"><span style="font-style: normal;"><span style="text-decoration: none;">You will support the CRM Manager to define the customer lifecycle and help define the contact strategies across all customer touch-points as well as define key client segments for improved targeting and CRM program effectiveness.</span></span></span></span></span></span></li> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="white-space: pre-wrap;"><span style="color: #000000;"><span style="font-weight: 400;"><span style="font-style: normal;"><span style="text-decoration: none;">You will ensure that all campaigns have clearly defined success metrics that are tracked and analysed: all activity should be insight driven and measurable. You will be owner of the weekly/monthly reporting and ad hoc deep dives.</span></span></span></span></span></span></li> </ul> <p style="line-height: 1.656; text-align: justify; margin-top: 16px; margin-bottom: 16px;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="white-space: pre-wrap;"><span style="color: #000000;"><span style="font-weight: bold;"><span style="font-style: normal;"><span style="text-decoration: none;">About You</span></span></span></span></span></span></p> <ul> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="white-space: pre-wrap;"><span style="color: #000000;"><span style="font-weight: 400;"><span style="font-style: normal;"><span style="text-decoration: none;">You have 3+ years minimum experience working in Digital Marketing and CRM, mobile and web environments. </span></span></span></span></span></span></li> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="white-space: pre-wrap;"><span style="color: #000000;"><span style="font-weight: 400;"><span style="font-style: normal;"><span style="text-decoration: none;">You have experience working with Salesforce Marketing Cloud.</span></span></span></span></span></span></li> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="white-space: pre-wrap;"><span style="color: #000000;"><span style="font-weight: 400;"><span style="font-style: normal;"><span style="text-decoration: none;">You have experience with ESPs (Mailchimp, Sendgrid, etc).</span></span></span></span></span></span></li> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="white-space: pre-wrap;"><span style="color: #000000;"><span style="font-weight: 400;"><span style="font-style: normal;"><span style="text-decoration: none;">Proficient in HTML.</span></span></span></span></span></span></li> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="white-space: pre-wrap;"><span style="color: #000000;"><span style="font-weight: 400;"><span style="font-style: normal;"><span style="text-decoration: none;">Good copywriting skills.</span></span></span></span></span></span></li> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="white-space: pre-wrap;"><span style="color: #000000;"><span style="font-weight: 400;"><span style="font-style: normal;"><span style="text-decoration: none;">You are able to develop & optimise CRM flows to drive revenue.</span></span></span></span></span></span></li> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="white-space: pre-wrap;"><span style="color: #000000;"><span style="font-weight: 400;"><span style="font-style: normal;"><span style="text-decoration: none;">You know how to leverage consumer behavioral, lifestyle, transactional, and demographic data in order to deliver relevant marketing insights.</span></span></span></span></span></span></li> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="white-space: pre-wrap;"><span style="color: #000000;"><span style="font-weight: 400;"><span style="font-style: normal;"><span style="text-decoration: none;">You are commercially savvy, analytical and data-driven.</span></span></span></span></span></span></li> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="white-space: pre-wrap;"><span style="color: #000000;"><span style="font-weight: 400;"><span style="font-style: normal;"><span style="text-decoration: none;">You have experience in A/B testing and dynamic templates.</span></span></span></span></span></span></li> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="white-space: pre-wrap;"><span style="color: #000000;"><span style="font-weight: 400;"><span style="font-style: normal;"><span style="text-decoration: none;">You are an organized, responsible and proactive person.</span></span></span></span></span></span></li> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="white-space: pre-wrap;"><span style="color: #000000;"><span style="font-weight: 400;"><span style="font-style: normal;"><span style="text-decoration: none;">You have the ability to optimize, prioritize and organize your time.</span></span></span></span></span></span></li> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="white-space: pre-wrap;"><span style="color: #000000;"><span style="font-weight: 400;"><span style="font-style: normal;"><span style="text-decoration: none;">You have the ability to carry out a high pace of work.</span></span></span></span></span></span></li> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="white-space: pre-wrap;"><span style="color: #000000;"><span style="font-weight: 400;"><span style="font-style: normal;"><span style="text-decoration: none;">You are able to communicate in English in a fluent way.</span></span></span></span></span></span></li> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="white-space: pre-wrap;"><span style="color: #000000;"><span style="font-weight: 400;"><span style="font-style: normal;"><span style="text-decoration: none;">You know how to potentiate the team-work and keep everyone in the team motivated.</span></span></span></span></span></span></li> </ul> <p style="line-height: 1.656; text-align: justify; margin-top: 16px; margin-bottom: 16px;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="white-space: pre-wrap;"><span style="color: #000000;"><span style="font-weight: bold;"><span style="font-style: normal;"><span style="text-decoration: none;">Benefits & Perks</span></span></span></span></span></span></p> <ul> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="white-space: pre-wrap;"><span style="color: #000000;"><span style="font-weight: 400;"><span style="font-style: normal;"><span style="text-decoration: none;">Opportunity to have a real impact in a high-growth global category leader</span></span></span></span></span></span></li> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="white-space: pre-wrap;"><span style="color: #000000;"><span style="font-weight: 400;"><span style="font-style: normal;"><span style="text-decoration: none;">40% discount on all Fever events and experiences</span></span></span></span></span></span></li> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="white-space: pre-wrap;"><span style="color: #000000;"><span style="font-weight: 400;"><span style="font-style: normal;"><span style="text-decoration: none;">Work in a location in the heart of Madrid, with possible travel across our markets</span></span></span></span></span></span></li> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="white-space: pre-wrap;"><span style="color: #000000;"><span style="font-weight: 400;"><span style="font-style: normal;"><span style="text-decoration: none;">Home office friendly and flexible schedule</span></span></span></span></span></span></li> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="white-space: pre-wrap;"><span style="color: #000000;"><span style="font-weight: 400;"><span style="font-style: normal;"><span style="text-decoration: none;">Responsibility from day one and professional and personal growth</span></span></span></span></span></span></li> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="white-space: pre-wrap;"><span style="color: #000000;"><span style="font-weight: 400;"><span style="font-style: normal;"><span style="text-decoration: none;">Great work environment with a young, international team of talented people to work with!</span></span></span></span></span></span></li> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="white-space: pre-wrap;"><span style="color: #000000;"><span style="font-weight: 400;"><span style="font-style: normal;"><span style="text-decoration: none;">Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee</span></span></span></span></span></span></li> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="white-space: pre-wrap;"><span style="color: #000000;"><span style="font-weight: 400;"><span style="font-style: normal;"><span style="text-decoration: none;">English and Spanish Lessons</span></span></span></span></span></span></li> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="white-space: pre-wrap;"><span style="color: #000000;"><span style="font-weight: 400;"><span style="font-style: normal;"><span style="text-decoration: none;">Gympass Membership</span></span></span></span></span></span></li> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="white-space: pre-wrap;"><span style="color: #000000;"><span style="font-weight: 400;"><span style="font-style: normal;"><span style="text-decoration: none;">We have free food, drink and fruit at the office!</span></span></span></span></span></span></li> <li style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><span style="white-space: pre-wrap;"><span style="color: #000000;"><span style="font-weight: 400;"><span style="font-style: normal;"><span style="text-decoration: none;">Possibility to receive in advance part of your salary by Payflow</span></span></span></span></span></span></li> </ul><div class="content-conclusion"><p>Thank you for considering joining Fever. We cannot wait to learn more about you!</p> <p>If you want to learn more about us: <a class="c-link" href="https://newsroom.feverup.com/en-US/" target="_blank" data-stringify-link="https://newsroom.feverup.com/en-UKI/208389-goldman-sachs-asset-management-leads-227m-investment-in-live-entertainment-tech-startup-fever" data-sk="tooltip_parent" data-remove-tab-index="true">Fever's Blog</a> | <a href="https://tech.eu/2023/02/02/fever-raises-110-million-in-new-round-at-1-8-billion-valuation" target="_blank">Tech.Eu</a> |<a class="c-link" href="https://techcrunch.com/2019/08/04/data-driven-events-discovery-and-planning-startup-fever-raises-35-million-led-by-rakuten/" target="_blank" data-stringify-link="https://techcrunch.com/2019/08/04/data-driven-events-discovery-and-planning-startup-fever-raises-35-million-led-by-rakuten/" data-sk="tooltip_parent" data-remove-tab-index="true">TechCrunch</a></p> <p>Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!</p> <p>If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.</p> <p>If you want to know more about how Fever processes your personal data, click here <a href="https://docs.google.com/document/d/1cIzPP7QJGht5LAGKkRGQP8fxh-Z4Mfph2JhGSvhd8zM/edit?tab=t.0#heading=h.y7rpsj7nzave" target="_blank">Fever - Candidate Privacy Notice</a></p></div>