Ecommerce Account Manager
Buscamos un Ecommerce Account Manager con inglés fluido para una agencia de e-commerce de EE. UU., especializado en plataformas como Adobe Commerce, BigCommerce y Shopify, para gestionar clientes y estrategias de crecimiento de ingresos de forma remota.
Descripción del puesto
We are hiring an Ecommerce Account Manager with fluent spoken English to join for an award winning US ecommerce agency with specialization and partnerships with Adobe Commerce (Magento), BigCommerce, Shopify and Klaviyo among others.
If you consider yourself someone eager to develop, learn, and be part of an agile, fast paced, and open environment, don't hesitate and apply for this vacancy!
Responsabilities:
Manage clients and collaborate in the strategy to grow their revenues.
Delivery requested work and the accounting of hours/effort required to get paid.
Pay great attention to detail (read very carefully) a high level of organization, strong communication/perception skills and project management experience.
Intensive use of platforms like Adobe Commerce (Magento), BigCommerce or Shopify, as well as ESPs such as Klaviyo, DotDigital and Hubspot.
Multitask and shuffle competing priorities in a fast pace environment without constant direction from leadership
Organize projects monthly tasks, time management and clients budgets
This position is 100% remote, but candidates must be available to work in one of the US time zones.
Minumum Qualifications:
+ 2 years of Ecommerce management experience - the more hands-on the better
Familiarity with Customer Lifecycle Marketing executed through email and SMS
+ 2 years of Project Management experience with development team or other areas
Able to multitask and shuffle competing priorities in a fast pace environment without constant direction from leadership
Excellent oral and written English communication skills
Relentlessly high standards and high attention to detail
Empathic and Selfdriven - able to understand clients goals and expectations and provide the information they need to understand our effort and value
Preferred Qualifications:
Experience with Adobe Commerce (Magento), BigCommerce, or Shopify
Experience with one or more of the Customer Lifecycle Marketing tools like Klaviyo, DotDigital, Listrak or Hubspot
Digital marketing experience and training - funnels, value proposition development
Familiarity with CRO and A/B testing
Spanish skills a plus
Benefits:
Fully remote position from monday to friday
Minimum of 6 working hours between 8am - 6pm (Pacific Time)
12 vacation days per year
10 paid holidays per year
Requisitos:
Responsabilidades
- Gestionar clientes y colaborar en la estrategia para aumentar sus ingresos
- Entregar el trabajo solicitado y contabilizar las horas/esfuerzo
- Organizar las tareas mensuales de los proyectos, la gestión del tiempo y los presupuestos de los clientes
- Realizar múltiples tareas y manejar prioridades en un entorno de ritmo rápido sin dirección constante del liderazgo
Skills requeridas
Beneficios
- Posición 100% remota
- 12 días de vacaciones al año
- 10 feriados pagados al año